Privacy Policy

*Safeguarding Statement

I am committed to committed to creating a safe, respectful and supportive environment for children, families and professionals. I have a duty to promote the safety, protection and wellbeing of every child and young person I work with through tuition, SEND advocacy and family support.

I follow UK safeguarding legislation and guidance, including:

Working Together to Safeguard Children 2018
Keeping Children Safe in Education 2023
The Children Act 1989 and 2004
GDPR and the Data Protection Act 2018

I hold an Enhanced DBS certificate and maintain up to date safeguarding training to ensure my practice remains safe, informed and accountable. If I have concerns that a child may be at risk of harm, I will take appropriate action in line with statutory safeguarding procedures. This may include sharing relevant information with safeguarding partners or agencies when necessary to protect a child’s safety.

All information shared with SENDing Success is treated confidentially. Information is only disclosed when required to safeguard a child or when legally obligated to do so.

Introduction

At SENDing Success, your privacy is extremely important to me. This Privacy Policy explains what personal information I collect, how I use it, and how I keep it safe. By using this website or submitting your details, you agree to this policy.

Information I Collect

I may collect the following information when you use this website or contact me:

Personal details - name, email address, phone number
Child‑related information - only if you choose to share it when enquiring about SEN support
Website usage data - pages visited, time spent on site, browser type (via cookies/analytics)
Messages and enquiries - any information you send through forms, email or booking systems

I do not collect unnecessary information and I never sell your data.

How I Use Your Information

I use your information to:

Respond to enquiries
Provide tutoring or advocacy services
Book consultations or sessions
Improve the website
Send updates or confirmations (only if requested)

Any child‑related information is used solely for providing SEN support and is kept strictly confidential.

Legal Basis for Processing

I process your information under:

Legitimate interest - responding to enquiries
Contract - when you book a service
Consent - when you choose to share sensitive information

You can withdraw consent at any time.

How I Use Your Information

I take data protection seriously. Your information is stored securely and protected through:

Password‑protected systems
Secure email and encrypted devices
Restricted access - only I can access client information

I keep information only for as long as necessary for legal, safeguarding* or service related reasons.

Sharing Your Information

I do not share your information with third parties unless:

You give explicit consent
It is required by law or safeguarding*
You request collaboration with another professional (e.g. school teacher, therapist)

I never sell or trade personal data.

Cookies & Website Analytics

This website may use cookies or analytics tools to understand how visitors use the site. This helps me improve content and user experience. You can disable cookies in your browser settings at any time.

Your Rights

You have the right to:

Access your data
Correct inaccurate information
Request deletion
Withdraw consent
Complain to the ICO if you believe your data has been mishandled

Contact Information

If you have questions about this Privacy Policy or want to exercise your rights, you can contact SENDing Success at:
Email: tonisha.tutor@gmail.com